Always strive for customer first attitude.
Maintain shared spreadsheet as needed for all teams involved.
Update tickets accordingly and transfer of data to the spreadsheets.
Work with all teams involved for process updates and changes to tickets and documents.
Act as liaison between all teams involved, keeping record of all meetings and documents.
Work with newly hired users to ensure an excellent day one experience.

5 years' experience working in a team environment, with the ability to communicate clearly and concisely with multiple management levels.
Ability to write clearly and succinctly for multiple audiences using either formal or more casual tones.
Create exceptional documentation in the form of SOP's, end user and multi team documentation.
Strong Excel and tracking skills.
Strong technical aptitude: ability to quickly learn new concepts and tools.
Strong skills using technological tools (ADManager, Endpoint Central, Azure, Microsoft Entra, Power BI).
Excellent writing and proofreading skills.
Excellent work ethic and strong intellectual curiosity.
Ability to work quickly, efficiently, and multi-task.
Desire and ability to innovate and improve upon current processes.

Done for you

We'll apply to this for you

Denidel's HR team submits and tracks the application on your behalf.

Opens the employer's own site, where you complete your application

Posted	17 Oct 2026
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IT Associate