Oversee the physical operations of Sun King's pay-as-you-go LPG business in Kenya and build last-mile delivery capabilities that can support future product categories.
Coordinate LPG sourcing and intake with Commercial teams and supplier partners.
Oversee bulk transport from suppliers to refilling points or bulk storage facilities.
Maintain safe and timely movement of bulk LPG across the network.
Monitor refill turnaround times and maintain supply continuity.
Identify supply bottlenecks and implement measures to reduce stock-out risks.
Improve bulk transport costs and routing efficiency.
Provide market and operational insights to Commercial and Business Unit teams to inform supplier price negotiations.
Maintain continuous and safe LPG availability across the Sun King network.
Manage inventory flow of cookstoves, cylinders, FMCDs, accessories, and LPG from suppliers to depots and shops.
Establish and monitor inventory levels across depots and shops.
Define and implement safety stock policies.
Minimize stock-outs while maintaining efficient working capital utilization.
Develop replenishment planning frameworks aligned with customer demand.
Coordinate demand forecasting with Sales teams.
Develop standardized layouts for cooking-related depots and shops.
Establish depot capacity benchmarks, including cylinder storage capacity and throughput limits.
Maintain compliance with safe storage standards.
Establish effective segregation of empty and full cylinders, including designated quarantine zones.
Improve depot workflows to reduce handling time.
Establish throughput targets for each depot.
Maintain cylinder tracking and visibility across markets.
Improve monthly cylinder working capital efficiency.
Ensure that more than 97% of assets recovered through repossession are redeployed.
Reduce asset shrinkage and the proportion of idle assets.
Manage the cylinder recertification pipeline.
Improve turnaround times from empty-cylinder collection to redeployment.
Improve rider productivity and delivery service quality.
Optimize delivery routing and geographic density.
Monitor and reduce cost per delivery.
Improve adherence to service-level requirements.
Optimize fleet utilization.
Ensure compliance with depot storage requirements and safety limits.
Maintain adherence to rider safety protocols.
Coordinate incident investigations and follow-up actions.
Conduct depot safety audits and monitor corrective actions.
Maintain safe bulk LPG handling processes across operations.
Build last-mile delivery infrastructure that serves LPG and future products such as inverters, phones, and solar products sold through agent stock points.
Develop a scalable last-mile operating model that accommodates LPG and future product categories.
Establish common routing frameworks and rider productivity standards.
Develop fleet utilization models across product categories.
Define cost-per-stop economics to guide distribution planning.
Standardize field performance management practices across the network.
Manage and develop multi-country LMD teams, building the capabilities required for scalable operations.
Develop standard operating procedures (SOPs) to enable consistent execution and business growth.
Coordinate recruitment and training for depot, logistics, and LMD teams.
Promote a culture of operational excellence, continuous improvement, and safety.
Track operational KPIs including LPG availability, bulk transport costs, depot throughput, cylinder working capital, cost per delivery, and inventory loss.
Develop and manage LMD operational budgets.
Monitor cost-to-serve metrics and distribution unit economics.
Identify cost optimization opportunities across transport, storage, and handling.
Establish relevant KPIs for the in-country team and monitor progress against targets.
Provide regular reports and evidence-based recommendations to senior management on delivery optimization strategies.
Requirements
A bachelor's degree in Supply Chain Management, Operations, Business Administration, Finance, IT, or a related field.
Experience in LPG, downstream oil and gas, or FMCG distribution.
Strong knowledge of last-mile distribution networks and experience scaling operations in emerging markets.
Demonstrated project management experience, including successful delivery of process improvement initiatives.
Ability to work effectively in a fast-paced, dynamic environment with minimal supervision.
Experience monitoring and evaluating the impact of operational changes on delivery efficiency and rider productivity.
Excellent communication and stakeholder engagement skills.
Experience managing cross-border teams and developing team capabilities across multiple markets.
Strong data interpretation and financial skills, with the ability to use operational information to inform business choices.
Familiarity with regulatory bodies, such as Energy Regulatory Authorities, is preferred.
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