Lead the global BSS engineering organization, including architecture, delivery, quality, resilience, and platform performance
Define engineering practices for solution design, integration, release management, test automation, observability, and technical debt
Own BSS product strategy and roadmap, prioritizing against commercial, customer, operational, regulatory, and finance needs
Translate business requirements into a product backlog across billing, rating, ordering, CPQ, revenue management, and customer lifecycle management
Lead and develop a distributed team including engineering managers, product owners, architects, and delivery specialists
Run the operating cadence for planning, delivery governance, risk, and stakeholder prioritization
Build capability through hiring, succession planning, and team design

Senior BSS engineering and product leadership experience in telecom, CPaaS, cloud communications, or enterprise SaaS
Deep BSS domain expertise with platforms such as Amdocs, Oracle Communications, Zuora, or Salesforce CPQ, or equivalent
Experience leading BSS platform delivery, including migrations, integrations, and API-led or cloud-native architectures
Strong product ownership, translating business needs into measurable outcomes
Experience leading distributed, matrixed teams and using AI, automation, or data tooling to improve outcomes
Nice to have: CPaaS, UCaaS, CCaaS, or Tier 1/2 telecom experience
Nice to have: familiarity with API monetization, partner billing, usage-based charging, or subscription management

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Posted	22 Oct 2026
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Senior Director, BSS Engineering & Product