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Marketing and Reservation Systems Coordinator

High-end lodge and conservancy (via Summit Recruitment & Search) via Summit Recruitment & Search
Salary
Monthly gross, negotiable depending on experience
Location
Nairobi, Kenya
Type
Full Time
Deadline
01 Nov 2026
8 days left
Job Description
  • Maintain and update tourism and trade platforms such as WeTu, SafariPortal and Virtuoso, keeping content consistent
  • Support social media channels and create digital content
  • Help produce marketing collateral, presentations and guest communications
  • Research marketing initiatives including event and venue scouting and promotional campaigns
  • Manage digital assets such as photos, videos and copy in Dash and related platforms
  • Maintain guest, trade and contact databases and produce marketing reports
  • Act as Super User for the reservations system, ensuring data accuracy
  • Support guest documentation, itineraries and reservations and liaise with tour operators and travel agents
  • Write system procedures, user guides and SOPs, identify workflow efficiencies and train staff on best practices
Requirements
  • Diploma or certificate in Hospitality, Tourism, Marketing, Business Administration or related field
  • Strong IT skills especially Microsoft Office; reservations or CRM experience preferred
  • Social media and digital marketing experience; creative design skills an advantage
  • Strong administrative, database and analytical skills with attention to detail
  • Excellent written and verbal communication and cross-cultural skills
  • Organized, adaptable and self-motivated, able to work independently under pressure
  • High confidentiality and professionalism
  • Must be based in Nanyuki or Nairobi
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Posted22 Oct 2026
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