Onsite 4 days per week; not eligible for relocation or immigration support.
Set objectives for service quality, compliance and cost control in workplace operations.
Define service expectations for Workplace Experience Specialists and allocate resources to match Employee Experience priorities.
Oversee facilities, including building maintenance, repairs and preventive maintenance.
Manage workplace projects, events and modifications, including planning, scheduling and cost estimates.
Approve changes to processes and vendor arrangements that affect cost, service quality or Employee Experience programs.
Monitor spending, service quality and vendor performance, and help resolve complex or escalated cases.
Develop workplace policies and procedures, including space allocation, facility expansion and service standards.
Lead vendor performance management, including reviews, corrective actions and escalations.
Take an active part in hiring, performance and development decisions for the workplace team.
Requirements
Proven experience owning the operational performance of a workplace or site, with authority over facilities, suppliers, budgets and daily operations.
Experience leading, developing and motivating a small team, including setting objectives and managing performance.
Experience delivering workplace projects and improvements.
Strong organizational, communication and problem-solving skills, with sound judgment balancing employee needs, operations, compliance, quality and cost.
Experience managing multiple stakeholders.
A service-oriented mindset.
Done for you
We'll apply to this for you
Denidel's HR team submits and tracks the application on your behalf.
