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Head of Operations

TryHackMe via TryHackMe
Salary
Not Disclosed
Location
Remote (UK/Europe)
Type
Full Time
Deadline
30 Oct 2026
7 days left
Job Description
  • Lead HR (3), technical support (3), compliance and IT (1), finance (3) and partner with legal and talent acquisition teams as an intense independent operator.
  • Support AI transformation - lead how TryHackMe operates in the AI-2026 era internally, identifying where AI can replace or accelerate operational work across all departments.
  • Talent, Culture & Performance: work with the recruitment team and department heads to attract, retain, and develop top talent, while actively driving and enforcing our performance-first culture.
  • HR, EOR & Legal: own HR operations, EOR admin (Remote.com), and employee relations across our fully distributed, multi-country workforce, partnering with legal to reduce risk and escalating only genuine exceptions.
  • Compliance & IT Operations: own Vanta/SOC2 and the audit/ISO cycle end to end, IT operations, technical support, and access management across our tools.
  • Financial Management: own the finance function alongside a Financial Controller, driving budgeting, holding teams accountable, and proactively identifying cost-saving opportunities across the business.
Requirements
  • 3+ years running HR and business operations, with experience working closely alongside finance.
  • Experience owning IT operations and business systems, including access management, tooling, and vendor management.
  • Startup/scale-up experience in fast-paced, constantly changing SaaS/Tech environments.
  • Managed operations for a global workforce.
  • Demonstrable AI use in ops work.
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Posted07 Oct 2026
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