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60670306866 - Property Admin Assistant - 21111
Confidential Client (via Somewhere)via Somewhere
Salary
Not Disclosed
Location
Remote (LATAM)
Type
Full Time
Deadline
15 Nov 2026
23 days left
Job Description
Bilingual Assistant Property Manager providing day-to-day support to a U.S.-based property management operation, working closely with an onsite Property Manager as a point of contact for tenants, vendors, and maintenance teams. Monday-Friday, 9:00 AM-5:30 PM Pacific Time; start date ASAP.
Serve as a point of contact for tenants via phone and email.
Respond to questions regarding units, buildings, notices, and property documentation.
Receive and document tenant maintenance requests.
Provide professional and timely follow-up on tenant questions and outstanding requests.
Draft and send tenant notices, letters, and other routine communications in coordination with the Property Manager.
Coordinate maintenance requests with internal maintenance teams and external vendors.
Communicate work requirements, access details, and scheduling information.
Track open maintenance items and follow up to ensure work is completed.
Confirm completion of requested work and maintain accurate supporting documentation.
Help keep the Property Manager informed of outstanding issues, deadlines, and follow-ups.
Work closely with the onsite Property Manager on daily operational priorities.
Upload and organize property-related documents and records.
Send emails, answer calls, and provide general administrative support.
Assist with documentation and paperwork related to completed vendor and maintenance work.
Collect invoices associated with requested work and help move documentation through the appropriate internal process.
Maintain organized records and ensure required documentation is complete and accessible.
Requirements
Fluency in English and Spanish, both written and spoken.
Previous experience in property management, real estate, tenant relations, or a closely related field strongly preferred.
Experience communicating directly with customers, tenants, residents, or clients.
Strong written communication skills with the ability to prepare professional emails, notices, and letters.
Comfortable handling phone calls and communicating with tenants, vendors, and maintenance personnel.
Strong organizational skills and ability to manage multiple open requests and follow-ups.
High attention to detail when handling documentation, invoices, and property records.
Comfortable learning and working with property management systems and other digital tools.
Able to work independently while staying closely connected with an onsite team.
Reliable and able to work consistently during U.S. Pacific Time business hours.
Be comfortable being on camera throughout the workday for internal collaboration and meetings.
Maintain a private, quiet, and professional workspace with a professional background and reliable camera setup.
Maintain professional attire and presentation during working hours.
Have reliable high-speed internet and equipment capable of supporting video calls throughout the day.
Have, or be willing to set up, a multi-screen workstation (a laptop plus at least one additional monitor strongly recommended).
Done for you
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Denidel's HR team submits and tracks the application on your behalf.