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Sustaining Operations Engineer

Canonical via Canonical
Salary
Not Disclosed
Location
Remote (Worldwide)
Type
Full Time
Deadline
30 Oct 2026
7 days left
Job Description
  • A fast-paced, globally remote engineering role covering Linux-based infrastructure and applications, from bare metal and virtualisation through containers, storage, networking, OpenStack and Kubernetes; the engineer is the final escalation point for operational troubleshooting and drives fixes upstream and into Ubuntu.
  • Resolve complex customer problems involving Ubuntu, OpenStack, Ceph and/or Kubernetes
  • Work closely with Canonical's field, support and product engineering teams
  • Participate in upstream open source communities
  • Debug issues, propose workarounds and work with software engineers on patches
  • Apply sound technical judgment and manage priorities and time
  • Help improve team processes, tools and documentation
  • Communicate clearly and concisely
  • Take part in a regular weekend working rotation
  • Provide subject-matter expertise as the final escalation point for operational issues
  • Work from home, with international travel of up to 10% of work time for meetings, events and conferences
Requirements
  • Professional experience troubleshooting advanced Linux issues
  • A background in computer science, STEM or a similar field
  • Exceptionally strong experience with at least one of Linux, LXD, OpenStack, Ceph or Kubernetes
  • Strong debugging experience with Python, Go, C or C++ on Linux
  • Ability to troubleshoot with tools such as gdb, pdb or tcpdump
  • Familiarity with git repositories and branches
  • A strong academic record, ideally including university
  • Willingness to travel up to four times a year for internal events
  • Nice to have: a love of technology and of working with capable people, plus curiosity, flexibility, articulacy and accountability
  • Nice to have: interest in or experience with several of Ubuntu kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD, Python, Go, C, PostgreSQL, MongoDB, Debian packaging and distributed systems
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Posted10 Oct 2026
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